Whenever we are involved in using web services such as emailing, there are certain situation due to which user might not find a pleasant experience using the service. In these cases, there is a way where users can fix the issue and work back again in the mail service. The common term used for the solution is troubleshooting the system. In the process users will have to make certain changes to solve the issues. In the points below we have mentioned some of the steps used to troubleshoot Bigpond email service.
• Users can check their internet connection if the email are not sent or received.
• If Bigpond mail is not responding correctly, update the browser.
• In other case user can clear the cache from the browser.
• If the mail is not working correctly, then user will have to check on their email settings and make changes.
If users are willing to learn more on how to troubleshoot Bigpond mail, kindly refer to the Technical Support.